nusantra88 Privacy Policy: How We Handle Your Account Data
This Privacy Policy explains what information nusantra88 collects when you access our platform, how that information is used in connection with your account and transactions — including OVO and Bank Transfer — and what choices you hold as the account holder. Access to this platform and any associated data handling depends on local law and is available only where permitted in your region.
Account data protection
OVO & Bank Transfer context
Your access rights
Indonesia-applicable policy
POLICY SCOPE DETAIL
What This Policy Covers for Your nusantra88 Account
When you open a nusantra88 account, we collect the details you submit during registration — your name, contact information and the credentials you set. If you fund your account using OVO, we receive the transaction reference and amount from the payment flow; Bank Transfer deposits produce a similar record tied to your account wallet. We do not store full OVO wallet credentials or bank account numbers on our servers beyond what is needed to match the deposit to your account record. We also collect session data: the device type, browser environment and IP address associated with each login. This helps us detect unusual access patterns and keep your account accessible only to you. Cookies and similar tracking tools record your in-session preferences — for example, which game lobby section you last visited or which language setting you chose. Data collected through payment flows like OVO and Bank Transfer is held for the period required to resolve disputes and satisfy record-keeping obligations under applicable regulation. After that retention window closes, records are removed from active storage. The current retention period applicable to your account is shown in the account settings section after login. We do not sell personal data to third parties, and we do not share it with advertisers.
OVO
OVO transaction references are matched to your account wallet and held only for the dispute and record-keeping window.
Bank Transfer
Bank Transfer deposit records are stored against your account ID and removed once the retention period closes.
DANA
Where DANA is used for funding, the same reference-only approach applies — no full wallet credentials are retained.
Session Data
Login session records, including device type and IP, are kept to support account security and are not shared with marketing partners.
INSIDE vs OUTSIDE
Where This Policy Applies and Where It Does Not
Not every part of your experience on nusantra88 falls under the same data handling rules. Some areas — like your registered account, your deposit history and your in-session behaviour — are governed directly by this policy. Others, like third-party payment processors or external services you reach through a link, operate under their own separate terms. Understanding the boundary helps you know who to contact when a data question arises.
Account Access
Your login credentials, session history and account profile details are fully within the scope of this policy. Any question about how we hold or process these records should be directed to us.
Transactions
Deposit and withdrawal records linked to OVO or Bank Transfer are covered here for the portion we process. The payment provider's own policy governs the data held on their side of the transaction.
Site Content
Pages, game lobby content and account dashboard elements served directly by nusantra88 fall within this policy. We control what is collected when you interact with these pages.
Third-Party Services
External links, game studio environments loaded from provider infrastructure, and any off-site service you reach through our platform are governed by those parties' policies, not ours.
YOUR PRACTICAL RIGHTS
Actions You Can Take Under This Policy
As the holder of a nusantra88 account, you have concrete actions available to you regarding your personal data. You can request a summary of the data we hold against your account — this includes your registration details, transaction references and session records. If any of those details are incorrect, you can submit a correction request through the account support path. Where you believe data is being held beyond its applicable retention period, you can raise that question directly with our support team. We will respond and, where the request is valid under applicable law and local regulation, act on it. Accessing these rights does not require you to close your account. You can review the data categories we hold, correct factual errors in your profile and ask questions about retention — all while your account remains active. Each of these actions has a documented path through our support channel, detailed in the contact section of this page.
Review Your Records
Submit a data summary request through the support channel. We will confirm which categories of data are held against your account ID and the current retention status.
Correct Account Details
If your registered name, contact details or account profile contain an error, open a correction request. The support team will verify identity before making any change.
Ask About Retention
Where you believe a record has been held beyond its window, raise the question with support. We will check the applicable retention period and update you on the outcome.
Request Support
For any data handling question not covered by the steps above, the support chat and email paths are available. Response times depend on the complexity of the request.
REACH US DIRECTLY
Contact Paths for Privacy Questions
If you have a question about this policy, your account data or a specific transaction record — including OVO deposits or Bank Transfer entries — these are the paths to reach us. Availability depends on the channel and may vary; the current status of each support path is shown when you open the relevant contact section after login.
Support Chat
Open the support chat from your account dashboard to ask a privacy question or request a data summary. Agents handle account and transaction record queries here.
Email Support
For written data requests — corrections, retention questions or formal inquiries — use the email address listed in your account settings. Include your account ID in the subject line.
Account Help Centre
The Help Centre in your account section includes documented steps for common privacy requests. Check there first; if the step does not resolve your question, escalate to chat or email.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security Practices
Our approach to data handling is built around keeping your information limited to what is operationally necessary. Cookies are used to hold session state and preference settings — not to build advertising profiles. Account security measures include session monitoring tied to your registered device and login history, which is visible in your account panel after login. Data is not shared with third parties for commercial purposes, and payment reference data from OVO or Bank Transfer transactions is held only for the period required by applicable record-keeping obligations.
Cookie Use
We use cookies for session continuity and preference storage only. No third-party advertising cookies are placed through our platform. You can clear cookies through your browser settings at any time.
Account Security
Login session records are monitored for unusual access patterns. If an access event looks out of place, the account may be flagged for verification. Your session history is visible in the account security section.
Retention Period
Transaction and account records are held for the period required under applicable regulation, then removed from active storage. The current retention window for your account type is shown in account settings after login.
Contact for Changes
To request a correction or ask about a specific data record — including an OVO deposit reference — open the support chat or send an email with your account ID. We confirm receipt and follow up in writing.
COMMON POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
These are the questions we receive most often about how nusantra88 handles account data, what rights you hold and how to reach us when a data question arises. If your question is not answered here, the support chat and email paths in the contact section above are the next step.
What personal data does nusantra88 collect when I register?
We collect the name, contact details and login credentials you submit during registration. Session data — device type, IP address and login timestamps — is also recorded to support account security. We do not collect data beyond what is needed to operate your account.
How is my OVO payment data handled?
When you fund your account via OVO, we receive a transaction reference and the deposit amount. We do not store your full OVO wallet credentials. The reference is held against your account record for the dispute and retention window, then removed from active storage when that period closes.
Can I request a copy of the data held on my account?
Yes. Submit a data summary request through the support chat or email channel. Include your account ID. We will confirm which data categories are held and the current retention status. The request process is available while your account remains active — you do not need to close it first.
How do I correct an error in my account profile?
Open a correction request via the support chat or email. The support team will verify your identity before making any change to registered details. If the correction involves a transaction record — for example a mismatched Bank Transfer entry — include the reference number in your message.
Does nusantra88 share my data with third parties?
We do not sell or share personal data with advertisers or third parties for commercial purposes. Payment processors like the OVO or Bank Transfer networks receive only the data needed to complete a transaction, and they operate under their own policies for that portion.
How long does nusantra88 keep my account and transaction records?
Records are held for the period required by applicable regulation, then removed from active storage. The specific window for your account type is shown in the account settings section after login. If you believe a record has been held too long, raise the question with the support team.
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